Frequently Asked Questions
Frequently Asked Questions
Clear answers about our accounting services, process, and commitment to quality for businesses across Kenya.
FAQs
General Inquiries
Our core services, areas of expertise and company policy
What accounting services do you offer in Kenya?
Our three core services are:
- Bookkeeping: Day-to-day recording, bank and M-Pesa reconciliation, AR/AP management, Financial Reporting, and the systems that keep the books running.
- Tax & Compliance: Advisory and strategy, VAT filing, eTIMS, withholding tax, PAYE, and annual returns including the financial report.
- Payroll Processing: Monthly payroll runs, PAYE, NSSF, SHIF, payslips, and statutory deadlines including payroll deductions by the 9th.
Financial Reporting, AR/AP Management and Systems & Setup sit inside the bookkeeping engagement rather than being charged separately. See our services and pricing.
Do you work with very small or one-person businesses?
Yes. The starter package is designed for very small and one-person businesses. Small operations with one bank account, no inventory and up to 60 reconciled lines a month sit in the entry package from KES 15,000 a month. See our pricing.
What industries do you serve?
We work with businesses and business owners across sectors in Kenya, including retail and wholesale, logistics, professional services, real estate, agriculture, hospitality, NGOs and SACCOs. The service is built around how your business actually operates, and most work is done remotely, so location is not a barrier.
How much do your accounting services cost?
Pricing follows the volume of work, measured in reconciled lines per month: each bank statement entry and M-Pesa till or paybill entry that has to be matched and posted.
Starting points are:
- Bookkeeping: from KES 15,000 a month, up to 60 lines.
- Bookkeeping with VAT filing: from KES 20,000 a month.
- Bookkeeping with VAT and payroll: from KES 25,000 a month.
- VAT filing alone or payroll alone: from KES 5,000 a month each.
- Annual returns: from KES 25,000 for companies, including the financial report and filing, and from KES 5,000 for individuals.
Adding a second bank account, payroll or inventory moves a business up a band. Final pricing is confirmed after a free consultation. See our pricing or contact us.
Do you offer free consultations?
Yes. It is a free, no-obligation 15-minute consultation, in person, by phone or online. We talk through what you are looking for, what we usually find, and the right scope of work and a clear quote. Book a consultation through our contact page.
Do you work with businesses outside Nairobi?
Yes. We work with clients across Kenya, and most of the work is remote. Documents and reports are shared securely, so distance does not slow anything down; in-person meetings can be arranged where it makes sense.
FAQs
Engagement
Overview of our process, mode of engagement and our approach
How does your accounting consulting process work?
Start with a free consultation:
- Free consultation: We understand what you need and explain the right scope of work.
- Onboarding: We agree the records and access needed, and set up the account in the first week.
- Catch-up: If the books are behind, we bring the historical records up to date.
- Ongoing monthly work: We record, reconcile and manage the agreed bookkeeping, Tax & Compliance and Payroll Processing work.
- Reporting: After the monthly close, you receive clear, useful reports.
- Ongoing support: We stay available for questions, deadlines and the next month’s work.
How involved do I need to be in the process?
As little as possible is the point. You provide records and answer occasional questions; we handle the rest. We agree a simple, consistent way to send bank statements, M-Pesa records and other documents, then send your reports without you having to chase.
Who will be working on my books?
A named person, not a queue, handles your account. The same contact is supported by the wider team, so your books stay consistent even when one person is unavailable, and you always know who to reach.
Can I switch accountants mid-year?
Yes. Mid-year switching is normal: you ask the outgoing accountant for the records you are entitled to, and outstanding fees do not stop you taking your own records. We set up a clean start and bring the books up to date in the first month; catching up a backlog is usually part of onboarding, not a separate project. Contact us to make the handover straightforward.
What if I decide not to proceed after the consultation?
There is no obligation and no charge. The consultation is free, and you keep the insight from it, including the review of your situation, even if you decide not to proceed.
What do you need from me to get started?
To get started, we usually need:
- The previous accountant’s records, if there are any.
- Access to your bank and M-Pesa records.
- Details of any VAT registration and eTIMS status.
- Payroll details, if you have staff.
If some of this is not available, that is common and we can sort it out together.
FAQs
Quality of Work
Our quality control measures, our team's expertise and our professionalism
How do you ensure accuracy and compliance?
Accuracy and compliance are built into the workflow:
- We reconcile against actual bank and M-Pesa statements, not estimates.
- We check returns against current KRA rules before filing.
- We track deadlines in advance, including payroll deductions by the 9th and VAT by the 20th of the following month.
- We complete a second pass before anything goes out.
Our tech-driven approach keeps the books current, so problems surface early rather than at year-end.
Is your team qualified to handle Tax & Compliance in Kenya?
Yes. The team brings over a decade of experience grounded in current Kenyan tax law, KRA requirements, accounting standards and business requirements, including eTIMS and withholding tax. We track changes such as the annual Finance Act and recent NSSF and SHIF changes so clients are not caught out. Read more about our Tax & Compliance services.
Is my financial information kept confidential?
Yes. We treat financial information as confidential, limit access to the people working on your account, and share documents through agreed secure channels rather than open email attachments wherever possible. We handle data in line with the Kenya Data Protection Act. Read our privacy policy.
Can you provide client references?
References are available on request, with each client’s consent.
How do I get started with Zidika Consulting?
Book a free consultation. Call +254 740 836041, email info@zidika.com, or contact us online.
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We're here to make accounting simpler, clearer, and more manageable.